At The On Course Experience we believe there are things you deserve from a golf outing consulting firm. We have given this a lot of thought and have created our unique Clients’ Bill of Rights: a list of rights you can rely on when you are working with us. We value our clients and promise to uphold our commitment to these rights, regardless of the size of your event.
YOU HAVE THE RIGHT TO:
Work with a professional
Jeff Mose received his certification and training through the Golf Tournament Association of America. Jeff has twice been recognized by the GTAA as the Consultant of the Year. In addition to his training, Jeff worked in executive management leading the fundraising efforts for the American Lung Association, Pride of Baltimore II, Special Olympics and several NPR/PBS stations.
Privacy and security
Your information is kept strictly confidential.
Objectivity and impartiality
With more than 10 years of training and experience, our plans are based on an objective analysis of all the solutions available, not just a favored few.
We believe it is important to educate you and keep you informed about anything that may impact your event. We do this through constant communication and in-person meetings.
Continuous event management
Our process assures that your plan is regularly reviewed, monitored and administered.
Equal and fair treatment
Uniformity of our golf event management and planning processes assures equal and fair treatment for all clients, regardless of the size of your event or how long you’ve been with us.
Be listened to
Event planning isn’t only about what you have, it’s about who you are. We will take the time to learn everything we can about you.
Our goal is your complete satisfaction. We want to hear from you to ensure that we are meeting this goal and how we can continue to do so.
Our systems are designed to simplify all aspects of the event planning and management process.
Great customer service
You will always receive courteous and prompt customer service.